Your Checklist for Beating the Bogus Callers

Doorstep Crime can affect people of all ages, but in particular the elderly and vulnerable members of our communities.  Such instances of crime often involve Bogus Callers i.e. criminals pretending to be someone they’re not in order to gain your trust or distract you.

Bogus Callers can take many forms, from those posing as workmen or police officers, to those who claim their car has broken down. Once at your doorstep the criminal will try and talk their way inside to commit a burglary, or distract you long enough for an accomplice to slip in through another entrance.

How can you protect yourself against Bogus Callers? Simply follow our handy checklist below for what to do when there’s a knock at your door:

Are you expecting anyone?
If not, consider whether you should answer at all, particularly if it is after dark.

Can you see who is calling?
Using a peephole, electronic door viewer, intercom, or even just glancing out of a window can help you establish if the caller may be suspicious.

You’ve decided to answer.
Before you open the door, are your back doors and windows shut and locked? This will prevent sneak-in burglaries whilst you are occupied at the front door.

Have you applied your door chain?
These essential bits of kit allow the identification and verification of callers, without allowing them access. The higher quality chain the better.

You’ve partially opened the door with your door chain applied.
If the caller is a stranger then ask them who they are and what they want. 

Is the caller claiming to be in trouble or that their car has broken down etc?
Do not feel obligated to invite them in or to leave your home, offer to call the police or breakdown recovery. Don’t worry about being rude, it’s better to be safe than sorry!

Is the caller claiming to be from an organisation?
Ask to see some ID. Ensure you check it closely, a genuine caller won’t mind handing their credentials over.

Does their ID seem genuine?
If you’re not sure, call the organisation they claim to represent. Always try and use a number you find yourself (e.g. online) rather than the one that’s on their ID. 

If you decide to call their organisation.
Shut the door again whilst doing so. A genuine caller will understand and won’t mind waiting.

Does everything check out?
You’ve now completed the Lock, Stop, Chain, Check process for identifying Bogus Callers and combatting Distraction Burglary. You can return to your visitor with confidence. However if you’re still in doubt, just keep them out!

For more information on Bogus Callers, or to view our range of crime prevention products, visit or follow our twitter account @SolonSecurity.